Privacy Policy – O’Haire Legal

Last updated: 11 August 2026

O’Haire Legal respects your privacy and is committed to protecting personal information handled by the firm.

This Privacy Policy explains how O’Haire Legal collects, holds, uses and discloses personal information and how you may access or correct your personal information or make a privacy complaint.

1. Personal information we collect

O’Haire Legal may collect personal information including your:

  • name, address, telephone number and email address;

  • date of birth and identification information;

  • details about your legal matter or enquiry;

  • financial, property and transaction information;

  • information contained in contracts, correspondence, court documents and other legal documents;

  • information necessary to verify your identity or comply with legal and regulatory obligations; and

  • any other information you provide to us in connection with an enquiry or legal matter.

Depending on the nature of your matter, we may also collect sensitive information where reasonably necessary to provide legal services or comply with our legal obligations.

2. How we collect personal information

We may collect personal information directly from you when you:

  • contact O’Haire Legal by telephone, email or through our website;

  • complete an online enquiry or contact form;

  • complete a form or advertisement on Facebook, Instagram or another online platform;

  • instruct us to provide legal services;

  • provide documents or information to us; or

  • communicate with us during the course of a legal matter.

We may also obtain information from third parties where appropriate, including other solicitors, conveyancers, real estate agents, government agencies, courts, financial institutions, search providers and publicly available sources.

3. Why we collect and use your information

O’Haire Legal may collect, use and disclose personal information for purposes including:

  • responding to enquiries;

  • providing quotations or information about our services;

  • assessing whether we can act for you;

  • conducting conflict checks;

  • establishing and managing the solicitor-client relationship;

  • providing legal advice and legal services;

  • conducting conveyancing and property transactions;

  • communicating with courts, government agencies and other parties;

  • verifying identity and undertaking client due diligence;

  • complying with anti-money laundering and counter-terrorism financing requirements and other legal or professional obligations;

  • issuing invoices and processing payments;

  • administering and improving our practice and services; and

  • communicating with you about services that may be relevant to you, where permitted by law.

4. Facebook, Instagram and online advertising

If you provide your personal information through a Facebook or Instagram advertisement or lead form, O’Haire Legal may receive the information you submit through that platform.

We use that information to respond to your enquiry, contact you, provide a quotation and discuss legal services that may be relevant to your enquiry.

Your use of Facebook, Instagram and other third-party platforms is also subject to the privacy policies and terms of those platforms.

Submitting an enquiry through an advertisement or online form does not, by itself, create a solicitor-client relationship.

5. Disclosure of personal information

Where reasonably necessary for your matter or otherwise permitted by law, we may disclose personal information to third parties including:

  • barristers, experts and other professional advisers;

  • courts and tribunals;

  • government departments, regulators and statutory authorities;

  • other solicitors and parties involved in your matter;

  • banks and financial institutions;

  • real estate agents and conveyancers;

  • PEXA, land registries, revenue offices and property search providers;

  • identity verification and client due diligence providers;

  • accountants, auditors and insurers;

  • technology, cloud storage, practice-management and communications providers; and

  • other service providers assisting O’Haire Legal in operating its legal practice.

We will not sell your personal information.

6. Legal professional privilege and confidentiality

As a legal practice, O’Haire Legal is subject to professional obligations concerning confidentiality.

Information provided to us may also be protected by legal professional privilege where the requirements for privilege are satisfied.

Nothing in this Privacy Policy limits any confidentiality or professional obligation applying to O’Haire Legal.

7. Storage and security

O’Haire Legal takes reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification and disclosure.

Personal information may be stored electronically or in physical form and may be held using third-party technology and cloud service providers.

We retain information for as long as reasonably necessary for the purpose for which it was collected and to comply with our legal, professional and record-keeping obligations.

8. Overseas disclosure and cloud services

Some technology or service providers used by O’Haire Legal may store or process information outside Australia.

Where personal information may be disclosed or stored overseas, O’Haire Legal will take reasonable steps to deal with that information consistently with applicable Australian privacy requirements.

9. Website analytics, cookies and advertising

Our website and advertising services may use cookies, pixels, analytics tools and similar technologies to understand website usage, measure advertising performance and improve our services.

This may involve information being collected by third-party services such as Meta or Google in accordance with their own privacy policies.

You can generally control the use of cookies through your browser settings.

10. Direct marketing

O’Haire Legal may occasionally use your contact details to provide information about legal services that may be relevant to you where permitted by law.

You may opt out of receiving marketing communications at any time by contacting us or using an unsubscribe facility provided with the communication.

11. Accessing and correcting your information

You may request access to personal information O’Haire Legal holds about you or ask us to correct information that is inaccurate, out of date, incomplete or misleading.

We may need to verify your identity before dealing with an access or correction request.

In some circumstances, access may be restricted or refused where permitted or required by law.

12. Privacy complaints

If you have concerns about how O’Haire Legal has handled your personal information, please contact us.

We will consider your complaint and endeavour to respond within a reasonable period.

If you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).

13. Contact us

For questions, access or correction requests, or privacy complaints, please contact:

O’Haire Legal
Email: home@ohairelegal.com.au
Telephone: (03) 7064 0341

14. Changes to this Privacy Policy

O’Haire Legal may update this Privacy Policy from time to time to reflect changes to our practices, technology or legal obligations.

The current version will be published on our website.